Contact Us

If you have a general question, comment or product recommendation for Specialty Food Shop, we'd love to hear from you! Here's how:

By email:
Email the Specialty Food Shop team at and we’ll do our best to get back to you within 1-2 business days.
For questions about your order, please include your order number and the name and postal code of the billing address in your email.
By phone:
Call our toll-free number Monday – Friday between 8 a.m. – 7p.m. at 1-800-737-7976 or call our store number at 416-813-5294 during our regular hours of operation.

In person: 

We are located on Main Street at the Hospital for Sick Children at 555 University Avenue, Toronto 
Click here for a map to find us once you are inside the hospital.


Hours of Operation

7:30 a.m. - 7:00 p.m. EST

Saturday - CLOSED UNTIL FURTHER NOTICE (Updated March 20/2020)

Sunday - CLOSED 

The shop is closed on the following holidays:

New Year's Day 
Family Day
Good Friday
Victoria Day
Canada Day
Civic Holiday
Labour Day
Thanksgiving Day
Christmas Day 
Boxing Day