Backorders for Enteral Feeding Supplies

To help streamline order processing and ensure timely delivery of available products, the Specialty Food Shop no longer ships backordered enteral feeding supply items separately after an order has been shipped.

Please note that we may not know an item is on backorder until we place the order with our distributor. As a result, product availability can change after an order has been submitted.

If an item is out of stock when we process your order, our team will contact you to discuss the following options:

• Remove the unavailable item from your order and ship the remaining items.
• Substitute the item with a suitable alternative product, if available and acceptable to you.
• Hold your entire order until all items are available and can be shipped together.

If an unavailable item is removed from your order, you will need to place a new order for that item once it becomes available.

Thank you for your understanding and for choosing the Specialty Food Shop.